Offerings
Our value offerings are quite straightforward, but the difference lies in how we approach it. We make sense of all the noise that comes with phenomena in a state of continuous flux and leverage this understanding to design systems and services that are meaningful and people find a joy to use.
BTW, this is where the 'human dignity' stuff becomes important
Systems Cartography
Comprehending and mapping complex phenomena to frame comprehensive problem statements. We use systems thinking to identify the various dynamics at play, thereby allowing for a nuanced understanding of what constitutes the 'problem'. We call it Systems Cartography because it is not just a cut and dried systems map. There are layers of information built in that actually allow you to play with the map and derive value as you see fit.
Outputs:
Research Briefs, Problem Statements, Focal Areas of Intervention
Not just a fancy term for Systems Mapping
Basically, everything it takes to design an AWESOME service!
Honestly, there's a ton of intermediate stuff as well
Service Design
Service Choreography & Orchestration for any organization dealing with intangible value propositions. This includes conducting design research, systems cartography and service prototyping. The offering is applicable to both, new and existing services.
Outputs:
Service Prototype
Because 'work'shops are too mainstream. Also, they are usually boring.
Playshops
Sessions designed to stimulate engaged learning on a host of themes. Each Playshop is custom-created to suit the needs of the organization as opposed to a 'standard' package. These engagements can be held both digitally and physically.
Some of our Playshop Offerings:
Idea Engine
How to harness creativity & generate ideas that actually work.
Design Your Business
Understand the problem, create value offerings & design business models.
Customer Adventure
Design engaging journeys to make your customers happy heroes.
Workforce Wins
Understand your workforce to create solutions that value their needs.
Escape Hiring Hell
Create practical strategies for hiring the best talent available.
Knights & Dragons
The art of crafting & telling stories through products and services.
How about seeing how we work?